Washing Bees

Privacy & Cookie Policy

Last updated: 14 August 2026

Washing Bees ("we", "us", "our") is operated by Green Bee Ventures, based in Jammu, Jammu & Kashmir. This policy explains what information we collect when you use our website or book a service, why we collect it, who we share it with, and the choices you have.

1. Information we collect

WhatWhenWhy
Name, email, phone numberWhen you book a serviceTo contact you, confirm your slot, and send receipts
Address and landmarkWhen you book a serviceSo our team can find you
Precise GPS locationWhen you tap "Share my current location" while bookingTo confirm you're in our service area and calculate distance-based pricing (e.g. flat tyre repair)
Payment detailsWhen you pay onlineProcessed entirely by Razorpay — we never see or store your card, UPI ID, or bank details
Booking historyEvery bookingService records, support, and dispute resolution
Device/browser info (via cookies)Automatically, while browsingSite functionality and, if you consent, basic analytics

2. How we use your information

3. Marketing communications

We only send promotional emails, SMS, or WhatsApp messages to customers who have opted in via the marketing consent checkbox at booking, or by messaging us directly on WhatsApp. Every marketing email includes an unsubscribe link, and you can opt out of WhatsApp promotions at any time by replying "STOP" or asking us directly. Opting out of marketing never affects transactional messages (booking confirmations, service updates, payment receipts) — those are necessary to deliver the service you've requested.

4. Who we share data with

We don't sell your data. We share the minimum necessary information with:

We may also disclose information if required by law, or to protect the rights, safety, or property of Washing Bees, our customers, or the public.

5. Cookies

Cookies are small files stored on your device. We use:

You can also clear or block cookies at any time through your browser settings, though this may affect how the booking flow works.

6. Data retention

We keep booking and payment records for as long as needed for accounting, tax, and legal purposes (typically several years, per Indian tax record-keeping requirements), and delete or anonymize data we no longer need for an active or reasonably foreseeable purpose.

7. Your rights

To exercise any of these, email us at hello@greenbeeventures.com or call +91 191-406-7252. We'll respond within a reasonable time.

8. Security

We take reasonable steps to protect your data, including restricting who can access our booking systems. No online service can guarantee perfect security, so we can't promise data will never be exposed, but we work to minimize that risk and will notify affected customers if a breach involving their personal data occurs.

9. Children

Our services are intended for adults booking services for their home or vehicle. We don't knowingly collect data from children.

10. Changes to this policy

We may update this policy as our services or legal requirements change. The "last updated" date at the top will reflect the latest revision.

11. Contact us

Green Bee Ventures — Washing Bees
Jammu, Jammu & Kashmir, India
Email: hello@greenbeeventures.com
Phone: +91 191-406-7252